- Your session is set to start at the time of your booking. You should plan to arrive 5 to 10 minutes before your session time to allow for your session to begin on time. If you arrive late to your session, you will still be responsible for payment for the entire booked time slot. Please Note: Live Room Recording session participants should arrive at least 30-45 minutes before the session start to load in and set up equipment.
- If for any reason you need to cancel (you can cancel online up to 24 hours before your session), you can use your session confirmation to do so, up to 12 hours before your session start time. If there is an emergency and you need to cancel less than 24 hours before your session, please call the studio at (516) 405-0049 and let us know and we will try to accommodate you as best we can. If you are a no show, you will lose your deposit, and or will be required to pay in full in advance for any future bookings.
- Balance of session fees are due BEFORE the session starts; no session files or music will be released until full payment is made.